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training@corporatebridge.net
info@corporatebridge.net
022 - 3222 5058/5062
8080041415 / 41416

Basic & Advanced Excel

PLACE: MUM & PUNE DATE: 5th Sept 2010 PRICE: Rs.6000+Tax PHONE: 092222 87739 EMAIL: nikita@cbacademy.in

Private Equity Workshop

PLACE : MUMBAI DATE:28 - 29th Aug. PRICE: Rs.12000+Tax PHONE: 092222 87738 EMAIL: gauri@cbacademy.in

Centers & Courses Offered Training Calendar Free Seminar at your place Corporate Trainings Campus Connect Placement Gallery
Training Solutions :: BPO/Call Centre Training

Training is not only a major learning tool but also an effective mechanism for dealing with stress in the BPO industry . With constant change in processes, technologies, techniques, methods, etc, there is a constant need of updating, developing and training the BPO employees to consistently deliver customer goals. The training programs of corporate bridge focus on wide array of skills required to enhance productivity and effectiveness at work place in the BPO industry.

The specific areas where we impart training in BPO sector are:
  • Customer Care

  • Technical Support

  • Payroll Maintenance

  • Publishing

  • Sales and Telemarketing

  • Finance and Accounting

  • Human Resources

  • Intellectual Property Research and Documentation

  • Administrative Support

  • Security

  • Supply Chain Management (SCM)

  • Customer Relationship Management (CRM)

  • Legal Services

  • Medical Transcription

  • Research and Analysis


The specific areas where we impart training in BPO sector are:
  • Call Centre Management

  • Advanced Interpersonal Communication

  • Business Communication

  • Accent neutralization

  • Customer Relationship Management

  • E-mail Etiquette

  • Selling over the Phone

  • Telephone Etiquette

  • Cross-cultural Training


Contact Points for Information on BPO/Call centre Trainings

The BPO/Call center Training Program is conducted all over India including Mumbai, Delhi, Chennai, Bangaluru, Kolkata, Hyderabad, Ahmedabad, Pune, Nagpur, Nasik, Latur, Ahmed Nagar, Vizag, Vijayawada, Rajhamundry, Bhubaneswar, Sambalpur, Kharagpur, Patna, Ranchi, Jamshedpur, Raipur, Bhilai, Bhopal, Indore, Kota, Jaipur, Jodhpur, Noida, Coimbatore, Gurgaon, Ghaziabad, Faridabad etc. Other places can also be offered on request for a group of students.


For any queries or additional information on our BPO/Call center related training programs, please contact India: Vaishali (Mumbai): 022- 32225058. Email: bpo@corporatebridge.net


Also visit "UPCOMING TRAINING PROGRAMS" caption on our website www.corporatebridge.net regularly to track our new and upcoming training programs.

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